Accessibility Statement
Last Updated: January 26, 2026
Appuix, Inc., doing business as Cachee, is committed to ensuring that the Cachee platform and website are accessible to all users, including individuals with disabilities. We believe that everyone should have equal access to information and functionality, and we strive to provide an inclusive digital experience.
Our Commitment
Accessibility is a core value at Cachee. We are committed to providing a website and platform that are usable by the widest possible audience, regardless of ability or technology. We invest in accessibility as an ongoing effort and continuously work to improve the user experience for all visitors.
Our accessibility efforts include:
- Incorporating accessibility considerations into our design and development processes from the outset;
- Training our team members on accessibility best practices and standards;
- Conducting regular accessibility reviews and testing of our website and platform;
- Engaging with users with disabilities to understand their needs and gather feedback;
- Promptly addressing accessibility issues as they are identified.
Standards We Aim to Follow
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, as published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with a wide range of disabilities, including:
- Visual disabilities: Including blindness, low vision, and color blindness;
- Hearing disabilities: Including deafness and hard of hearing;
- Motor disabilities: Including limited fine motor control and physical disabilities that affect the use of a mouse or keyboard;
- Cognitive disabilities: Including learning disabilities, attention deficit disorders, and intellectual disabilities.
The WCAG 2.1 AA guidelines are organized around four principles, which state that web content must be:
- Perceivable: Information and user interface components must be presented in ways that users can perceive, including providing text alternatives for non-text content, captions for multimedia, and content that can be presented in different ways without losing meaning.
- Operable: User interface components and navigation must be operable, including making all functionality available from a keyboard, giving users enough time to read and use content, and not designing content in a way that is known to cause seizures.
- Understandable: Information and the operation of the user interface must be understandable, including making text readable and predictable, and helping users avoid and correct mistakes.
- Robust: Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.
Ongoing Efforts
We recognize that accessibility is not a one-time achievement but an ongoing process. Our current and planned accessibility efforts include:
- Semantic HTML: Using proper heading structures, landmark regions, and ARIA (Accessible Rich Internet Applications) attributes to ensure our content is well-structured and navigable by assistive technologies.
- Keyboard Navigation: Ensuring that all interactive elements are accessible via keyboard navigation, with visible focus indicators and logical tab order.
- Color Contrast: Maintaining sufficient color contrast ratios between text and background colors to ensure readability for users with low vision or color blindness.
- Alternative Text: Providing descriptive alternative text for images, icons, and other non-text content.
- Responsive Design: Building our website and platform to be fully functional across different screen sizes, devices, and orientations.
- Form Accessibility: Labeling all form fields clearly, providing helpful error messages, and ensuring that forms can be completed using keyboard navigation and assistive technologies.
- Media Accessibility: Providing captions, transcripts, or audio descriptions for multimedia content where applicable.
- Regular Testing: Conducting automated and manual accessibility testing using tools such as screen readers (NVDA, JAWS, VoiceOver), keyboard-only navigation, and automated scanning tools.
- Third-Party Audits: Engaging independent accessibility experts to conduct periodic audits and provide recommendations for improvement.
Limitations
Despite our best efforts, some portions of our website or platform may not yet fully conform to WCAG 2.1 AA standards. We are aware of the following limitations and are actively working to address them:
- Some older content or third-party integrations may not meet all accessibility standards. We are working to update or replace these components.
- Some interactive features, such as complex data visualizations or dynamic dashboards, may present accessibility challenges that we are working to resolve.
- PDF documents and other downloadable files may not be fully accessible. We are working to ensure that all new documents are created in accessible formats and are remediating existing documents.
We are committed to resolving these issues and improving the accessibility of our entire digital presence.
Feedback and Support
We welcome your feedback on the accessibility of the Cachee website and platform. If you encounter any accessibility barriers, have difficulty accessing any content or functionality, or have suggestions for improvement, please contact us. We take all accessibility feedback seriously and will make every reasonable effort to address your concerns promptly.
You can reach us through the following channels:
- Email: accessibility@appuix.com
- General support: support@appuix.com
- Phone: Contact information available on our website
- Mailing address: Appuix, Inc., Attn: Accessibility Team
When contacting us about an accessibility issue, please provide as much detail as possible, including:
- The URL or page where you encountered the issue;
- A description of the problem you experienced;
- The assistive technology or browser you were using (if applicable);
- Any screenshots or recordings that illustrate the issue (if available).
We aim to respond to accessibility feedback within five (5) business days and to resolve reported issues as quickly as possible. If we are unable to immediately resolve an issue, we will provide you with an accessible alternative and a timeline for a permanent fix.
If you are not satisfied with our response, you may file a complaint with the U.S. Department of Justice, Office of the Americans with Disabilities Act, or with your state's attorney general.