Last updated: March 14, 2026
Cachee uses the following third-party subprocessors to deliver the Service. This list is maintained in accordance with GDPR Article 28 and our Data Processing Agreement (DPA).
Customers will be notified of any changes to this list at least 30 days in advance via email to the account owner.
| Subprocessor | Purpose | Data Processed | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting, compute, database (RDS PostgreSQL), caching (ElastiCache), object storage (S3), CDN (CloudFront) | All customer data, application data, logs | US (us-east-1) |
| Netlify | Static site hosting, serverless functions (API endpoints) | HTTP request metadata, function execution logs | US |
| Subprocessor | Purpose | Data Processed | Location |
|---|---|---|---|
| Auth1 (z101.ai) | Identity verification, authentication flow orchestration | Email, phone number, OTP codes | US (us-east-1) |
| Twilio | SMS delivery for OTP verification codes | Phone number, SMS message content | US |
| AWS Simple Email Service (SES) | Transactional email delivery (magic links, notifications) | Email address, email content | US (us-east-1) |
| AWS Simple Notification Service (SNS) | Fallback SMS delivery | Phone number, SMS message content | US (us-east-1) |
| Subprocessor | Purpose | Data Processed | Location |
|---|---|---|---|
| Stripe | Payment processing, subscription management, invoicing | Email, billing address, payment method (card data handled by Stripe — never touches Cachee servers) | US |
| Subprocessor | Purpose | Data Processed | Location |
|---|---|---|---|
| Chat101 (z101.ai) | Live chat support widget | Chat messages, session metadata, user agent | US (us-east-1) |
To request a copy of our Data Processing Agreement (DPA), or to object to the use of a subprocessor, contact us at:
Email: privacy@h33.ai
DPO: privacy@h33.ai
Support: support@h33.ai